Coronavirus – Current protective measures in Augsburg


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Current information

Invitation to a vaccination for Covid-19 (coronavirus)

Dear Citizens of Augsburg,

Vaccinations for coronavirus in Augsburg commenced on Sunday, 27th December 2020. You can also be vaccinated, and persons aged 80 years old and above are eligible to receive the vaccination.

Vaccination is voluntary. We cordially invite you to accept this offer and hope we can count on your help in combatting the coronavirus pandemic.

From 18th January 2021 you can make an appointment at the city of Augsburg vaccination centre by telephone on 116117 or 0821 789 868 94. Alternatively, you or your family members can make an appointment online:

The vaccination centre in the city of Augsburg is located at Bürgermeister-Ulrich-Straße 100, 86199 Augsburg (former Fujitsu site), building 31.

Information on the vaccination procedure is attached to this letter. If you have any further questions, you can call the hotline on 0821 789 868 94, or visit our website:

The vaccine stocks are currently very limited, so please be aware that therefore, in addition to persons in need of care and medical staff, only persons aged 80 years and above are eligible for the vaccine at present. The date of your vaccination appointment will also depend on the availability of the vaccine, and may not take place until February, March or April 2021.

Take care and stay healthy.


Best Regards,


Eva Weber                            Reiner Erben

Lord Mayor                           Department for Sustainability, Environment, Climate and Health

Questions and answers on the coronavirus vaccination


Why have I received this letter?

All citizens who were born before 31st December 1940 and who have their primary residence in Augsburg as at 31st December 2020, will be personally contacted by the city of Augsburg in early January and invited to arrange an appointment for the coronavirus vaccination. According to the Standing Committee on Vaccination (STIKO), older people are among the first groups of people who should be vaccinated against coronavirus, as they have a significantly increased risk of a serious or fatal case of the disease.

Who is currently eligible for the vaccination?

Only residents of nursing and retirement homes, medical staff, nursing staff and persons aged 80 years or over are eligible for vaccination at present. In addition, persons to be vaccinated at the Augsburg vaccination centre must have their primary residence in Augsburg.

When can I make an appointment at the vaccination centre in Augsburg?

It is anticipated that you will be able to make an appointment from 18th January 2021.

How do I make an appointment at the Augsburg vaccination centre?

  • By telephone on 116117 (Association of Statutory Health Insurance Physicians in Bavaria) or 0821 789 868 94 (city of Augsburg vaccination centre hotline, available from Monday to Sunday, 8.00 am to 4.00 pm)
  • Online:

Is vaccination compulsory?

No. Vaccination is voluntary, but the Standing Committee on Vaccination (STIKO) recommends a coronavirus vaccination, as it will protect you against the illness and will also make an important contribution to containing and ending the pandemic.

Who can I contact if I am not sure if I should be vaccinated?

The quality, effectiveness and safety of vaccines are subject to strict standards in Germany and Europe, and this also applies to the coronavirus vaccination. You can discuss the vaccination with your family doctor, or call 0821 789 868 94 for more information. Moreover, an informative discussion with the vaccinator will also take place during the appointment prior to the vaccination itself. You will only be vaccinated after you have given your written consent.

Why do I have to wait longer for an appointment?

The vaccine stocks are currently very limited, and the date of your vaccination appointment will depend on the availability of the vaccine; the appointment could therefore be arranged for February, March or April. The vaccine is distributed nationwide and state-wide in Germany, based on the respective population numbers.

Where is the Augsburg vaccination centre?

The city of Augsburg vaccination centre is located at
Building 31, Bürgermeister-Ulrich-Straße 100,
86199 Augsburg
(former Fujitsu site).

How can I get to the Augsburg vaccination centre?

  • By public transport: Tramline 3, stop Fujitsu/Bischofsackerweg. The centre is only 300 metres from the stop, is clearly signposted and accessible for disabled persons.
  • By car: Access from the B17 and Haunstetter Straße is signposted. The centre has 100 parking spaces.
  • You can also use local taxi services to travel to and from the centre. Your health insurance company may cover all or part of the cost.

What can I do if I require assistance?

If you need help to make an appointment or to travel to the vaccination centre, please first ask your family and relatives for help, or request assistance from the people in your immediate vicinity (e.g. help from your neighbours/local neighbourhood).

If you require on-site support or assistance to make your appointment, you can specify the person who will accompany you to the vaccination centre.

The city of Augsburg will quickly respond in detail with alternative solutions for persons who are unable to obtain assistance from their immediate vicinity or who are too restricted in their mobility to travel to the vaccination centre.

Persons who have neither the financial means nor can rely on assistance from their immediate vicinity to visit the vaccination centre will quickly be notified of alternative options by the city of Augsburg.

What documents must I take with me to the vaccination appointment?

  • Appointment confirmation (you will receive this by post and/or email after you have made an appointment)
  • Valid personal ID
  • Vaccination card (if available)
  • Important medical documents; e.g. heart disease record card, diabetic passport or list of medication (if available).

Based on the current knowledge, prior evidence of a negative test result is not required. However, people who have tested positive are asked to expressly state this when making an appointment.

What is the procedure for vaccination?

Your vaccination authorisation will first be checked at the vaccination centre, and the medical staff will check your data. You will also be asked to complete an information sheet. A doctor will discuss your medical history with you and provide detailed information about the vaccination. You will be vaccinated after you have signed the consent form. You will then spend roughly half an hour in an observation room to enable the medical staff to monitor your medical condition. You will then be able to return home.

The vaccination will be entered on your vaccination card (if available). If you do not have a vaccination card, you will receive a vaccination certificate.

Please note that you will need to have a second vaccination within three weeks, and will not be fully vaccinated until two to three weeks after your second vaccination. You can find out how to make the second appointment when making the first vaccination appointment (online or by phone).

To protect other persons, please follow the “AHA” (or DHM) rules: “Abstand, Hygiene, Alltagsmaske” / “Distance, Hygiene, Mask”.

What if I have more questions?

If you have any further questions, please contact the city of Augsburg vaccination centre hotline on 0821 789 868 94, available from Monday to Sunday, 8.00 am to 4.00 pm. You can also visit our website for more information:


Letter from Lord Mayoress Eva Weber

Dear Citizens of Augsburg,

We are now nearing the end of this extraordinary year. I am addressing you directly today, because I think it is important for us to be able to enjoy the Christmas holiday and the New Year, despite coronavirus. You have all accepted the many restrictions we have imposed on you since March, and this letter is to thank you for acting responsibly to protect yourself and others as far as possible. My special thanks go to all those who are making enormous efforts to fight the pandemic in their everyday work, and who are ensuring that our public life continues to function. I would like also like to send out a word of encouragement to everyone who has suffered economically under the coronavirus restrictions. I hope that the support from the federal and state authorities will help you through this difficult time.

The vast majority of Augsburg citizens are demonstrating solidarity and responsibility as they make a huge contribution to the fight against the pandemic. I am truly impressed and feel extremely proud. One thing is certain: the coronavirus pandemic will eventually be a thing of the past, but we are again being called upon to mobilise our efforts, because the number of new infections and the burden on hospitals is still too high.

Although we are keen to return to normality, particularly during the Christmas holidays, I must still ask for your help: please be aware and responsible when enjoying any freedoms you may be granted, and observe the regulations on distance, hygiene, mandatory masks and ventilation (German: AHA-L rules).

Avoid unnecessary contact with other persons. It is up to all of us to help reduce and contain the spread of the virus. We will provide regular updates on the regulations in Augsburg over the Christmas and New Year holiday period and the number of cases on our website:

You have all endured so much this year, and have also been forced to sacrifice many things. My colleagues in the city administration and I will continue to dedicate our full strength and commitment to ensure we overcome this crisis together and as one. May I take this opportunity to express my sincere gratitude for your support, and wish you a wonderful Christmas holiday during this unusual time, and good health and happiness in 2021.
Warm Regards,

Eva Weber

What to do if you suspect a Covid-19 infection

  • Call your doctor
  • Contact the medical on-call service outside normal consulting hours on: 116117
  • If a health condition is life-threatening, please call the emergency services immediately on: 112

General advice and information

  • Online:
  • Corona hotline for the city of Augsburg: 0821 324-4444 (Monday-Friday: 8.00 am to 8.00 pm, Saturday: 10.00 am to 5.00 pm, Sundays and public holidays: 10.00 am to 3.00 pm, Christmas Eve and New Year’s Eve: 8.00 am to 12.00 noon
  • Coronavirus hotline for companies and self-employed persons in the city of Augsburg: 0821 324-2777 (Monday-Thursday: 9.00 am to 4.00 pm, and Friday: 9.00 am to 12.00 noon, except on 24th/25th/31st December, 1st and 6th January 2021
  • Hotline for child daycare facilities: 0821 324-7888 (Monday to Thursday: 9.00 am to 12.00 noon and 2.00 pm to 4.00 pm, Friday: 9.00 am to 12.00 noon, not available between 21st December 2020 and 10th January 2021)
  •  Information for citizens:

Additional hotlines and contacts during the crisis are available here:

Additional state and nationwide restrictions will apply from Wednesday, 16th December


  • Retail outlets will be closed. Food outlets/shops and collection/delivery services will remain open. Markets are prohibited, apart from those selling food. "Click & Collect" may be offered in retail outlets. Goods previously ordered online or by telephone may be collected in compliance with the respective protection and hygiene procedures, and FFP2 masks must be worn during collection.
  • Businesses providing services in the personal care sector, including hair salons, are closed.
  • If the 7-day incidence (rate of infection) rises to 200 or above, tourist day trips for persons living in the urban area will be prohibited beyond a radius of 15 km from the person’s municipality of residence.

Lockdown from 9.00 pm to 5.00 am throughout Bavaria, regardless of the infection rate

The following also applies in the Augsburg metropolitan area

Personal contact: restrict to the absolute minimum

  • Private gatherings of persons are only allowed with one's own household and with a maximum of one other person not living in the household (children up to and including 3 years of age are not included). The exception to this is child care, whereby children under the age of 14 may be supervised in permanent, family or locally organised care groups if they include children from a maximum of two households. In this case, the supervision must be reciprocal, free of charge and non-commercial.
  • From a medical perspective, it is strongly recommended to restrict personal contact to members of your own household.
  • And:  >> Keeping a note of the other persons with whom they come into contact and using the warning app will help to limit the transmission of infection.

Schools and child daycare centres

  • Schools remain closed: online, distance teaching will be established in all schools and for all year groups. Emergency care is available for children in grades 1 to 6, for pupils in special schools and for children with disabilities. Classroom teaching should resume after 31st January 2021 if the infection rate is sufficiently low to allow a return to normal schooling.
  • The holidays for the carnival season will be replaced by a week of school classes.
  • Child day care centres, day care facilities and organised playgroups for children remain closed. Emergency care will be available for parents who are unable to look after their children themselves.
  • Your child may be entitled to emergency care if:
    • You cannot take holidays, or your employer will not grant you time off and you therefore have an urgent need for care, or
    • You are a single parent, self-employed or are a freelance worker and therefore have an urgent need for care, or
    • You are entitled to child care assistance in accordance with §§ 27 et seq. of Book Eight of the Social Code or if the youth welfare office considers you eligible for child care.

      Please only use emergency care if it is absolutely essential. Sick children are not permitted to enter emergency care.
  • >> You can find extensive information on school and child daycare in the region of the city of Augsburg here.

Nationwide exit restrictions shall apply all day

Persons may only leave their home for serious or unavoidable reasons, including:

  • Exercise of professional or official activities
  • Participation in exams or in permitted face-to-face events
  • Use of medical, nursing and veterinary care, visits to members of the therapeutic professions and blood donations
  • Trips for supplies, shopping and visits to open service companies/establishments
  • Visits to another household (note contact restrictions!)
  • Visits to life partners, the elderly, the sick or persons with disabilities
  • Exercise of custody and access rights in the respective private area
  • Care of persons requiring support and minors
  • Care and support for dying persons and funerals in the closest family circle
  • Sporting activities and exercise in the fresh air, alone, with your own household and with one other household
  • Feeding and care of animals
  • Visit to child daycare centres, schools and other educational and training facilities
  • Administrative procedures
  • Attendance at religious services, religious community gatherings and permitted meetings

Lockdown from 9.00 pm to 5.00 am (applies from 16th December, regardless of the infection rate)

You are not permitted to leave or be away from your own home during this time. The following exceptions apply:

  • Exercise of professional or official activities
  • Medical and veterinary emergencies
  • Exercise of custody and access rights
  • Care of persons requiring support and minors that cannot be postponed
  • Care and support for dying persons
  • Feeding and care of animals
  • Similar serious and unavoidable reasons

Visiting rules for nursing and care homes

Each resident may be visited by a maximum of one person a day who has a documented or electronic negative corona test result, and visitors must submit proof of such upon request. All visitors must wear an FFP2 mask.

Cultural and leisure facilities are closed. Events for entertainment are prohibited.

The theatre, botanical garden, zoo, museums, cinemas, swimming pools, saunas, sports facilities, arcades, libraries and archives remain closed. Conferences, congresses, trade fairs and similar events are prohibited. Outdoor playgrounds are only open to children if accompanied by an adult; mandatory masks and the distance rules apply.

Sport: still individual sporting activities only

Recreational and amateur sports are only permitted alone, with one's own household and with a maximum of one other person (see contact restrictions). The practice of team sports is prohibited. All indoor sports are not permitted (this applies to sports facilities, fitness studios, etc.).

Competitions and training for professional and competitive athletes in the national and state teams may take place with no spectators present and under strict conditions.

Businesses providing services in the personal care sector remain closed

  • These include beauty salons, massage practices, tattoo studios and, from 16th December, hair salons.
  • Treatments that are required on medical grounds (e.g. physiotherapy) are still permitted.


  • Overnight accommodation for tourism purposes is prohibited.
  • All citizens are asked to refrain from all non-essential trips within Germany and to other countries in the period up to 10th January 2021. The existing quarantine regulations will be consistently implemented, checked and subject to a fine.

Food outlets: still takeaway only

  • Bars, restaurants and similar establishments must remain closed.
  • This does not apply to the delivery and collection of food for consumption at home.
  • Company canteens will remain closed if the consumption of food and drinks on site is not absolutely necessary for business operations.

The consumption of alcohol is prohibited throughout the day in all public places.

Out-of-school education and lessons: no face-to-face events

  • From 28th November, face-to-face events are prohibited – this applies to universities, driving schools (theoretical and practical lessons), music schools, adult education, etc.
  • Tests may continue to take place, and the Bavarian Infection Protection Regulations apply here.

Masks are obligatory in the workplace

  • A mouth and nose cover (mask) must be worn in workplaces and business premises; this does not apply if workers are able to maintain a distance of 1.5 metres to others at the respective site or workplace.

Expanded obligatory wearing of masks

Masks are generally obligatory in retail outlets, on public transport, outside wholesalers and retail outlets and in the parking areas near to them.

Important: from 18th January, the wearing of an FFP2 mask in retail outlets and on public transport will be mandatory in Bavaria.

This applies to the metropolitan area of the city of Augsburg in the following public areas (>>> see map):

  • City centre districts: Fuggerstraße, Grottenau, Ludwigstraße, Leonhardsberg, Oberer Graben, Willy-Brandt-Platz, Forsterstraße, Milchberg, Maximilianstraße, Hallstraße, Königsplatz with Bahnhofstraße, Viktoriastraße and Bahnhofsvorplatz.
  • Augsburger Straße, Friedberger Straße, Bismarckstraße, Bürgermeister-Aurnhammer-Straße, Neuburger Straße/Blücherstraße, Ulmer Straße, Helmut-Haller-Platz, Oberbürgermeister-Dreifuß-Straße, Hoher Weg to the cathedral, Leonhardsberg bis Jakober-Tor-Platz
  • Both sides of the Wertach between the B17 bridge and the local railway bridge, Am Lech am Hochablass weir and on the Kuhsee.
  • In all public play areas.

    Any persons walking, jogging or present in a zone where masks are obligatory must cover their mouth and nose.

    Masks are not mandatory for cyclists, pedelecs, e-scooters and Segway users on roads, marked cycle paths and cycle lanes. Masks are currently only mandatory in zones where masks are required on shared footpaths and cycle paths (without lanes), footpaths (also with the additional sign "Radfahrer frei” (cyclists allowed), in pedestrian zones, in traffic-calmed areas and in the natural surroundings on both sides of the Wertach, at the Kuhsee and at the Hochablass.

    The mask requirement in all mandatory mask zones in Augsburg does not apply to:
  • Employees at their workplace where there is no customer contact and the required minimum distance from colleagues can be maintained. This also applies to employees in construction and trade craft businesses.
  • In cars, on bicycles and motorcycles.
  • Individual sports (e.g. jogging, Nordic walking, horse riding, swimming, climbing), but only if the sport is practiced alone.
  • Children up to their sixth birthday.
  • Persons with disabilities.
  • Persons who have been medically certified so that wearing a mask is unreasonable – these persons must present the relevant certificate on request. In these cases, the certificate must state the health reasons that make wearing a mouth and nose cover impossible or unreasonable. This includes the specific diagnosis of a clinical condition.
  • Cyclists, pedelecs, e-scooters and Segway users on roads, designated cycle paths and cycle lanes separated from the footpath.

What rules apply to religious services?

Religious services in churches, synagogues and mosques that are open to the public and meetings of other religious communities are permitted under the following conditions:

  • In buildings, the maximum number of participants will be determined by the number of available seats or places where a minimum distance of 1.5 metres from other seats or places can be maintained.
  • A minimum distance of 1.5 metres must be maintained between persons who are not in the same household.
  • Masks are mandatory for participants and visitors.
  • Congregational/communal singing is prohibited.
  • An infection protection concept for religious services or meetings must be implemented.
  • Religious services and meetings of religious communities that are similar to large events are prohibited.
  • Participation in religious services and meetings of religious communities where the number of participants is expected to fill the space to capacity, is only permitted on prior arrangement.

What rules apply to funerals and burials?

The regulations for religious services also apply to funeral ceremonies, funeral prayers, blessings, farewells and burials at the grave. Private memorial services after burials are limited to the applicable personal contact restrictions.

Corona can affect all of us

Infection can occur anywhere and anytime. Even unnoticed. Nobody should feel ashamed of having contracted coronavirus.
What you should never do is conceal an infection or fail to inform persons with whom you may have come into contact while infected. This accelerates the spread of the virus and is one reason why we have to restrict normal life in Augsburg with measures including the compulsory wearing of masks and curfews.

If you were in contact with a person with coronavirus:
Inform the health authorities
• Monitor your health status daily
• Comply with the respective hygiene rules
• Enter quarantine for a period of 14 days after close contact
• Contact a doctor if symptoms occur. In an emergency, call 112

The following applies once you have tested positive for coronavirus:
• Stay at home for a minimum period of 10 days. 
The health authorities will inform you when your quarantine has been lifted. Please isolate yourself as much as possible from people who live in the same household as you.
Inform the health authorities
• Notify any persons with whom you have come into contact
• Observe the hygiene rules
• Contact your family doctor if you have symptoms that require treatment. In an emergency, call 112.

Basic information on the school year 2020/2021

Please click here for further information on the school year 2020/2021.

Information for returning travellers

  • Persons who have visited a high-risk area within a period of 10 days before entering Germany must remain in quarantine for 10 days.
  • Persons from other households are prohibited from visiting during this quarantine period.
  • Travellers will be subject to mandatory >> electronic registration upon entry.
  • The quarantine period may be reduced to 5 days if the person entering Germany was tested negative for coronavirus at the earliest 5 days after the date of entry. The minimum quarantine period is 5 days. You must be able to submit the negative test result to the city of Augsburg upon request.

What to do in case of suspected infection

Anyone who shows symptoms of the illness should report to the general practitioner or the emergency services by phone and do not come to the practice or emergency room unannounced. 

If symptoms arise including fever, sore throat or cough:

  • Stay at home and telephone your family doctor
  • Call 116117 outside normal consulting hours
  • Call 112 in an emergency (e.g. breathing difficulties)

You can be tested for example in the testing centre in the Augsburg Messe venue. You must make an appointment beforehand:

General Advice:
City of Augsburg Citizen’s Hotline 0821 324-4444
The citizen’s hotline is available from Monday to Friday from 8am to 8pm, and on Saturdays from 10 am to 5pm and Sundays/Holidays from 10am to 3pm. If all lines are occupied: Please try calling again.

Coronavirus hotline in Bavaria: 09131 6808-5101

How can I protect myself and others from coronavirus?

Each and every one of us can protect ourselves and others and help slow the spread of coronavirus.

The COVID-19 virus is highly contagious and the effects are mild in 4 out of 5 cases. However, 1 out of 5 people will become seriously ill, and the elderly and those with underlying health conditions in particular will require a long period in intensive care, and may even die from the virus.

There is currently no vaccination available and no specific treatment. Therefore, all measures must be aimed at slowing the spread of the disease.

#flattenthecurve: the responsibility for this lies with the authorities, employers and all of us! Each of us can now help to flatten the curve and slow the spread of coronavirus; this is how we can protect ourselves, our loved ones, the elderly and the sick (photo and sources: Epidemiological Bulletin 12 | 2020, RKI).

What we should all do now

  • Ventilate rooms regularly.
  • Cancel or postpone any unnecessary journeys.
  • Avoid gatherings of people and reduce private contacts to the bare minimum, use methods that do not involve direct personal contact (telephone, Internet etc.).
  • Spend more time at home.

You won’t have to miss out on your walks, jogging, hiking or cycling of course, but it is important to remain a distance of 1-2 metres from other people.

  • You can certainly still go out shopping or visit the doctor.
  • Cancel social gatherings/activities (clubs, sports groups, larger private parties).
  • Avoid greeting rituals that involve close contact (kissing, shaking hands).
  • Provide help to at-risk groups with assistance through family and your neighbourhood, please also extend active offers of help.
  • Maintain a sufficient distance when talking to people.
  • Observe the hygiene rules.
    - Basically, the following applies: where possible, maintain a minimum distance of 1-2 metres away from coughing and/or sneezing persons.
    - Observe the correct hand hygiene (thorough hand-washing with soap and water).
    - Maintain coughing etiquette (e.g. cough and sneeze into a disposable tissue or your elbow).

These recommendations also apply at work:

  • Remain at a distance when talking to people.
  • Ventilate rooms regularly
  • Use your own pens and avoid shaking hands.
  • It is advisable to cancel or postpone any unnecessary (business) trips or to conduct the meetings via videoconference.
  • Stay at home if you are infected.

Many employers have already started offering their employees home office solutions.


Preventing infections

Current information about the coronavirus can be also found in the Integreat app in several languages.