Current information on coronavirus

Temporary exit restriction owing the coronavirus pandemic

Following a decision by the Bavarian government on 20th March, an exit restriction will be imposed throughout the state of Bavaria from midnight, 21st March to 3rd April. Police and security officers will be patrolling to ensure the exit restriction is observed. Persons who do not comply with this exit restriction may expect to receive a fine.

The following now applies:

  • Large groups and gatherings of people are prohibited.
  • Stay at home. 
  • Restrict social contacts to an absolute and essential minimum. Maintain a safe distance from other persons.
  • Playgrounds: entry prohibited.
  • Restaurants, food outlets, hairdressers and hardware stores are now closed.
  • Visits to hospitals and nursing homes are prohibited (with exceptions in individual cases)

Only leave your home for the following purposes:

  • To travel to work
  • To shop for groceries, go to the bank, doctor or pharmacy
  • To look after animals, e.g. take the dog for a walk or to the vet
  • To exercise in the fresh air, but only alone or with members of your household (family, partner, housemates), without forming a group of people.

Please take care of yourself and others. Stay healthy. #BitteDanke


What to do in case of suspected infection

If you have had contact with an infected person or were recently in a risk area (high number of cases), or area in which COVID-19 cases have been reported, have a fever, cough or other symptoms, please report to your local doctor by phone immediately or the above-mentioned hotlines and do not come to the doctor’s office or emergency unannounced. In this way, infection can be prevented. Health professionals will inform you by phone of the procedure to follow. 

Physician’s On-Call  Service: 116117 (Available around the clock for affected patients)

City of Augsburg Citizen’s Hotline 0821 324-4444
The citizen’s hotline is available from Monday to Friday from 8am to 8pm, and on Saturdays and Sundays from 10am to 6pm. If all lines are occupied: Please try calling again.

Coronavirus hotline in Bavaria: 09131 6808-5101

Important information for persons coming into contact with coronavirus

There are important rules for all persons who have come into contact with a confirmed case of COVID-19, depending on the level of the contact.

Contacts: Category I and II

  • Category I contact (close contact, higher risk of infection)
    If you have had a total of at least 15 minutes of contact with the infected person, during which you had face-to-face contact or contact with bodily fluids (kissing, mouth-to-mouth respiration, contact with vomit), you will be subject to 14 days of home isolation. Home isolation shall start the day after the last contact with the infected person. 
  • Category II contact (lower risk of infection)
    The risk of infection is low if you have had less than 15 minutes of contact with the infected person or have only been in the same room with them. In this case however, social contact should be restricted to contact that is strictly necessary (e.g. stay at home). However, you will not be subject to mandatory home isolation. 

What should I do as contact person?

  • Monitor your state of health.
    In both cases, you should monitor your state of health, including taking your temperature twice a day. If you experience symptoms such as a fever, cough, headache, aching limbs or breathing difficulties during your period of isolation, please notify us immediately via email at: or telephone us at: 0821 324-2065 and stay at home.
    If your symptoms are so serious that they require treatment, please contact the on-call service of the Bavarian Association of Health Insurance Doctors on: 116177.
    If your condition is life-threatening, please call the emergency services on: 112.

    Please inform the relevant office on the phone that you have been classified as a contact person.
  • Complete the form ‘Questionnaire for contact persons’ (for citizens living in Augsburg).
    In any event, please complete the ‘Questionnaire for contact persons’ in full, and send the completed form to:

    >> Questionnaire for contact persons (pdf document)
    If you are unable to do this, please contact the city hotline: 0821 324-4444.
  • Compliance with hygiene measures
    To minimise the risk of passing on coronavirus and other pathogens, please note the information provided by the Federal Ministry of Health and the Federal Centre for Health Education, where you can find more information on how to safeguard against infection.
  • Home isolation for those who have had close contact with infected persons (see above).

The health authorities will notify you should measures be required that go beyond the above guidelines. This may take some time in the current circumstances, so please be patient.  

Contact person from contact person?

The above rules do not initially apply to members of your household, work colleagues or friends of contact persons who are showing no symptoms.

However, should the contact person experience symptoms and/or if a case of coronavirus is confirmed, the members of the household etc. will themselves become contact persons.

How can I protect myself and others from coronavirus?

Each and every one of us can protect ourselves and others and help slow the spread of coronavirus.

The COVID-19 virus is highly contagious and the effects are mild in 4 out of 5 cases. However, 1 out of 5 people will become seriously ill, and the elderly and those with underlying health conditions in particular will require a long period in intensive care, and may even die from the virus.

There is currently no vaccination available and no specific treatment. Therefore, all measures must be aimed at slowing the spread of the disease.

#flattenthecurve: the responsibility for this lies with the authorities, employers and all of us! Each of us can now help to flatten the curve and slow the spread of coronavirus; this is how we can protect ourselves, our loved ones, the elderly and the sick (photo and sources: Epidemiological Bulletin 12 | 2020, RKI).

What we should all do now

  • Ventilate rooms regularly.
  • Cancel or postpone any unnecessary journeys.
  • Avoid gatherings of people and reduce private contacts to the bare minimum, use methods that do not involve direct personal contact (telephone, Internet etc.).
  • Spend more time at home.

You won’t have to miss out on your walks, jogging, hiking or cycling of course, but it is important to remain a distance of 1-2 metres from other people.

  • You can certainly still go out shopping or visit the doctor.
  • Cancel social gatherings/activities (clubs, sports groups, larger private parties).
  • Avoid greeting rituals that involve close contact (kissing, shaking hands).
  • Provide help to at-risk groups with assistance through family and your neighbourhood, please also extend active offers of help.
  • Maintain a sufficient distance when talking to people.
  • Observe the hygiene rules.
    - Basically, the following applies: where possible, maintain a minimum distance of 1-2 metres away from coughing and/or sneezing persons.
    - Observe the correct hand hygiene (thorough hand-washing with soap and water).
    - Maintain coughing etiquette (e.g. cough and sneeze into a disposable tissue or your elbow).

These recommendations also apply at work:

  • Remain at a distance when talking to people.
  • Ventilate rooms regularly
  • Use your own pens and avoid shaking hands.
  • It is advisable to cancel or postpone any unnecessary (business) trips or to conduct the meetings via videoconference.
  • Stay at home if you are infected.

Many employers have already started offering their employees home office solutions.


Preventing infections

Schools and day care centres will be closed up to and including 19th April

Classes at Bavarian schools will be discontinued from Monday, 16th March 2020 up to the end of the Easter holidays (up to and including 19th April). 

In addition, from Monday, 16th March 2020 to Saturday 19th April 2020, there will be an entry ban for children in day care centres, nursery schools and special needs schools. No child care will be available.

City hotline for schools and day care centres: 0821 324-7888
lines open Monday to Friday: 9.00 am to 5.00 pm, and weekends: 10.00 am to 3.00 pm

If you have any questions regarding school closures or school enrolment, please contact the
hotline of the State Education Authority in the city of Augsburg: 0821 324 -6915 or -6949
lines open daily from 9.30 am to 11.30 am and 1.30 pm to 3.00 pm.


Leisure facilities and events

To slow the spread of the coronavirus, events are prohibited throughout Bavaria up to and including 19th April, and unnecessary facilities and shops will remain closed until 30th March.

All types of catering establishments are prohibited. This does not apply to company canteens and restaurants and establishments that are open from 6.00 am to 3.00 pm, and in which food is generally served for consumption on site. Nor does this apply to take-away food or deliveries of food, which are permitted at any time. This applies from 18th March to 30th March 2020 inclusive.

The opening of retail shops of all kinds is prohibited, excluding food retailers, beverage stores, banks, pharmacies, drugstores, medical supply stores, opticians, hearing care professionals, branches of Deutsche Post AG, pet supplies, DIY stores, garden centres, petrol stations, car workshops/garages, dry cleaners and online trading.