Current information on coronavirus

Temporary exit restriction on the occasion of the coronavirus pandemic

An exit restriction has been in effect in Bavaria since March 21. From May 6th this will be canceled. The existing contact restriction and social distance requirements continue to apply.

Everyone is still required to reduce contacts to other people outside their own household to an absolute minimum.

Since May 6th, in addition to a non-household person or partner, it is allowed to meet and visit close family members. These are restricted to family members such as parents, children, grandparents and siblings.

Non-contact individual sports with distance (e.g. tennis, athletics, golf, sailing, horse riding (also indoors) or aviation) will be allowed again from May 11th. Playgrounds have reopened.  

From May 9th, the ban on visits to care homes and hospitals will be relaxed. It is then possible to visit with a permanent registered contact person or a family member.

Outdoor gatherings with up to 50 participants and church services are permitted only if certain conditions are met.

In order to protect ourselves and other people, we have to wear a face mask in public transport and in shops since April 27th. This also applies to train stations, bus and train stops, in service centers and in all offices of the city of Augsburg. How to wear a mask.

Shops and gastronomy

From May 11th, all shops and retail stores, regardless of their size, may open under the following conditions:

  • Admission controls
  • 1,5 meter distance
  • One customer per 20 square meters
  • Duty of hygiene and parking space concepts
  • Obligation to wear a mouth-nose cover (face mask) for staff and customers

Restaurants are closed. Only Take-away or delivery is possible. From May 18th restrictions will be relaxed and beer garden may allowed to open again.

Information for parents on schools, daycare centers, etc.

School operations are resumed gradually under strict precautionary measures. Emergency care will be expanded and also ensured during pentecost holidays. Pentecost and summer holidays take place as planned.  

City hotline for schools and day care centres: 0821 324-7888
lines open Monday to Thursday: 9.00 am to 11:30 am and 1:30 pm to 4.00 pm, and Friday: 10.00 am to 12.00 am

If you have any questions regarding school closures or school enrolment, please contact the
hotline of the State Education Authority in the city of Augsburg: 0821 324 -6915 or -6949
lines open daily from 9.30 am to 11.30 am and 1.30 pm to 3.00 pm.

What to do in case of suspected infection

Anyone who shows symptoms of the illness should report to the general practitioner or the emergency services by phone and do not come to the practice or emergency room unannounced

Call your family doctor
116 117 – medical on call service, available around the clock for the sick
112 - rescue service, in life-threatening conditions
People  who should to be testetd for the virus in the Augsburg diagnosis center (test center), receive an appointment from the doctor or the health department.

General Advice:
City of Augsburg Citizen’s Hotline 0821 324-4444
The citizen’s hotline is available from Monday to Friday from 8am to 6pm, and on Saturdays and Sundays from 10am to 6pm. If all lines are occupied: Please try calling again.

Coronavirus hotline in Bavaria: 09131 6808-5101

Important information for persons coming into contact with coronavirus

There are important rules for all persons who have come into contact with a confirmed case of COVID-19, depending on the level of the contact.

Contacts: Category I and II

  • Category I contact (close contact, higher risk of infection)
    If you have had a total of at least 15 minutes of contact with the infected person, during which you had face-to-face contact or contact with bodily fluids (kissing, mouth-to-mouth respiration, contact with vomit), you will be subject to 14 days of home isolation. Home isolation shall start the day after the last contact with the infected person. 
  • Category II contact (lower risk of infection)
    The risk of infection is low if you have had less than 15 minutes of contact with the infected person or have only been in the same room with them. In this case however, social contact should be restricted to contact that is strictly necessary (e.g. stay at home). However, you will not be subject to mandatory home isolation. 

What should I do as contact person?

  • Monitor your state of health.
    In both cases, you should monitor your state of health, including taking your temperature twice a day. If you experience symptoms such as a fever, cough, headache, aching limbs or breathing difficulties during your period of isolation, please notify us immediately via email at: or telephone us at: 0821 324-2065 and stay at home.
    If your symptoms are so serious that they require treatment, please contact the on-call service of the Bavarian Association of Health Insurance Doctors on: 116177.
    If your condition is life-threatening, please call the emergency services on: 112.

    Please inform the relevant office on the phone that you have been classified as a contact person.
  • Complete the form ‘Questionnaire for contact persons’ (for citizens living in Augsburg).
    In any event, please complete the ‘Questionnaire for contact persons’ in full, and send the completed form to:

    >> Questionnaire for contact persons (pdf document)
    If you are unable to do this, please contact the city hotline: 0821 324-4444.
  • Compliance with hygiene measures
    To minimise the risk of passing on coronavirus and other pathogens, please note the information provided by the Federal Ministry of Health and the Federal Centre for Health Education, where you can find more information on how to safeguard against infection.
  • Home isolation for those who have had close contact with infected persons (see above).

The health authorities will notify you should measures be required that go beyond the above guidelines. This may take some time in the current circumstances, so please be patient.  

Contact person from contact person?

The above rules do not initially apply to members of your household, work colleagues or friends of contact persons who are showing no symptoms.

However, should the contact person experience symptoms and/or if a case of coronavirus is confirmed, the members of the household etc. will themselves become contact persons.

How can I protect myself and others from coronavirus?

Each and every one of us can protect ourselves and others and help slow the spread of coronavirus.

The COVID-19 virus is highly contagious and the effects are mild in 4 out of 5 cases. However, 1 out of 5 people will become seriously ill, and the elderly and those with underlying health conditions in particular will require a long period in intensive care, and may even die from the virus.

There is currently no vaccination available and no specific treatment. Therefore, all measures must be aimed at slowing the spread of the disease.

#flattenthecurve: the responsibility for this lies with the authorities, employers and all of us! Each of us can now help to flatten the curve and slow the spread of coronavirus; this is how we can protect ourselves, our loved ones, the elderly and the sick (photo and sources: Epidemiological Bulletin 12 | 2020, RKI).

What we should all do now

  • Ventilate rooms regularly.
  • Cancel or postpone any unnecessary journeys.
  • Avoid gatherings of people and reduce private contacts to the bare minimum, use methods that do not involve direct personal contact (telephone, Internet etc.).
  • Spend more time at home.

You won’t have to miss out on your walks, jogging, hiking or cycling of course, but it is important to remain a distance of 1-2 metres from other people.

  • You can certainly still go out shopping or visit the doctor.
  • Cancel social gatherings/activities (clubs, sports groups, larger private parties).
  • Avoid greeting rituals that involve close contact (kissing, shaking hands).
  • Provide help to at-risk groups with assistance through family and your neighbourhood, please also extend active offers of help.
  • Maintain a sufficient distance when talking to people.
  • Observe the hygiene rules.
    - Basically, the following applies: where possible, maintain a minimum distance of 1-2 metres away from coughing and/or sneezing persons.
    - Observe the correct hand hygiene (thorough hand-washing with soap and water).
    - Maintain coughing etiquette (e.g. cough and sneeze into a disposable tissue or your elbow).

These recommendations also apply at work:

  • Remain at a distance when talking to people.
  • Ventilate rooms regularly
  • Use your own pens and avoid shaking hands.
  • It is advisable to cancel or postpone any unnecessary (business) trips or to conduct the meetings via videoconference.
  • Stay at home if you are infected.

Many employers have already started offering their employees home office solutions.


Preventing infections